HP Officejet d135xi - verify a printhead needs to be replaced

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verify a
printhead needs
to be replaced

If a printhead error message appears on the front-panel display, verify that
the printhead needs to be replaced.

1

Turn the unit off and then turn it on.
If the error message still appears, continue with the following steps.

2

Open the print-carriage access door by lifting the handle until the
door locks into place.
The print carriage moves to the center of the unit.

3

After the print carriage stops moving, release the gray print carriage
latch and then lift the print carriage to access the printheads.

4

Remove the old printhead by lifting the printhead handle and pulling
upward.

5

If there is plastic tape on the failed printhead, remove the plastic tape.

Pull the printhead handle upward

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work with printheads and ink cartridges

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hp officejet d series

6

Push the failed printhead firmly down into the appropriate slot using
the printhead handle. Do not touch the printhead tower, and do not
remove the printhead handle.

7

Move the print carriage latch down, and make sure the loops catch
the hooks. Snap the latch into place, then close the print carriage
access door.

8

If the error message still appears, remove and reinsert the printhead
again and close the print carriage access drawer.

9

If the error message still appears, replace the printhead as described
in the following section.